You can easily find an answer concerning nearly any feature on our site by simply clicking your desired question or issue below. If you don't find an answer to your question, please feel free to contact us.
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| | Do you ever read my e-mail? Who has access to read my mail? |
| | | The only time we would read your e-mail messages is in connection with an investigation for misconduct on our site. We would only divulge the content of your email to another party if an officer of TangoWire were served with a judge-issued subpoena, served by Federal or local law enforcement agent. |
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| | Is it safe to supply my credit or debit card on this site? |
| | | Yes. It has been done safely hundreds of thousands of times without incident.
We use very strong encryption by VeriSign to secure your data as it travels across the Internet. |
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| | What information on my profile is kept confidential? |
| | | We keep your personal information very confidential. Any information we collect (your real e-mail address, etc..) is kept secure in an encrypted database and is never shared with other members, partners, or third parties.Other online communities actually distribute your real e-mail address to other interested members.
Unless you deliberately give clues or intentionally supply information concerning your real identity in your profile or via an e-mail message, there is no way for another member or the public community to know who you are.
Words of Caution! Please be very careful on any site that is community oriented. We don't recommend sharing your real contact information with anyone until you feel comfortable or until you have verified their identity. Always inform friends or family of planned meetings with anyone you have met anonymously via any online experience.
We care very much about our members and want to keep them safe. |
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| | What if I'm on your site and a pop-up window takes over? |
| | | In this instance, we would suggest immediately checking your computer for spyware and adware. These types of software get maliciously installed by less desirable software vendors and they are programmed to spy on your Internet usage and pop-up sites to lure you away from competitor sites.
Remember, TangoWire does NOT deliver invasive advertisements that take over your browser window. It is strictly against our policies.
There are great spyware and adware checking programs available for free or for a minimal price on the Internet. |
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| | I use a computer at work or in a public place. Is this safe? |
| | | If you use a computer in a public place or where another person has access to it, please make sure you log off each time you are done using our site. Then, make sure you close all Web browser windows to ensure someone else cannot simply use the "Back" button to scroll back through any pages prior to your log off.
If you follow the above steps, it should be perfectly safe to use a public computer to access our site. |
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| | Will you ever use my private information to send me junk mail? |
| | | No. Our site was founded with the notion that people on the Internet DO NOT want to be spammed. It's amazing how many other companies don't think this is true!
One of the largest reasons behind our incredible success is how we treat our members. We don't abuse our relationship, sell their private information to third parties, or keep billing their credit card without their knowledge. We simply treat our members as we would like to be treated. |
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| | Is this site secure and can I trust it? |
| | | Yes. We use very strong encryption to send data back and forth between our servers and your computer whenever you log on to our site and whenever you send us personal information.
Because of their reputation in the security services marketplace, we choose VeriSign to handle our security certificates.
Whenever we discover a member who is suspicious or has the potential to defraud other members, they are deleted immediately.
We're also aggressive about policing our site and blocking entire countries with known fraud, terrorist, and anti-peace initiatives.
TangoWire does everything physically possible to protect our member's privacy and to ensure a fun experience at our site.
No Spam Policy TangoWire, unlike other sites, will never distribute your personal information to third parties for marketing, spam, or any other purpose. It's not our purpose to sell you anything but the services you ask for - directly. And that's not a skillfully crafted policy or play on words. |
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